youre right-- they do.
but since we are discussing this for fun....
compassion is "sympathetic consciousness of others' distress together with a desire to alleviate it". i think people create their own situations, and only they can help themselves out of their own drama. they are free to suffer if they refuse to lift their own finger to save themselves.
soul, in the definition you are alluding to, is "spiritual or moral force". that, i believe i have.