Leave your deets when dining: Restaurants taking personal info to trace COVID-19
TORONTO — As COVID-19 restrictions ease and restaurants start to welcome customers back, one thing Canadians may soon have to get used to is providing their personal information before they grab a bite. Guidelines for restaurants vary in each province. But some jurisdictions are requiring a...
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TORONTO — As COVID-19 restrictions ease and restaurants start to welcome customers back, one thing Canadians may soon have to get used to is providing their personal information before they grab a bite.
Guidelines for restaurants vary in each province. But some jurisdictions are requiring a customer's name and phone number or email address, along with their table number, to help with contract tracing in the event of an outbreak.
Ontario announced Friday that it will require bars and restaurants to keep client logs for 30 days. These will have to be disclosed to the medical officer of health or an inspector if tracing is needed.
In Toronto, collecting the info can be done at the time of reservations or through another system, said Toronto Public Health spokesperson Vinita Dubey.
Dubey said indoor bars and restaurants present a higher level of risk for COVID-19 transmission because they involve crowds, close contact and closed spaces."As soon as (Toronto Public Health) becomes aware of a COVID-19 case, we act on the information to follow up immediately," Dubey said in an email.
Similar guidelines apply to restaurants and bars in British Columbia.
That province's public health officials have started requiring restaurants to collect personal information from customers when they make reservations or at the time of seating. The details also have to be kept for a month.
Since reopening, Acorn Restaurant in Vancouver has only been taking reservations, which makes it easier to collect customer information.
"Thankfully our guests have been pretty understanding," said founder Shira Blustein. "Some guests have been equally anxious to be out so they're appreciative of our plan."