I've worked in customer service as a supervisor (one of the worst jobs I've had) and I believe he's telling the truth. The sh!t, (quite literally at times) people would try and return has scarred me for life. And the rich really do treat you like you're not human. I could spot a Karen with her huge louis v. bag and giant diamond on her ring finger a mile away and knew she would cause trouble. I got cursed out daily for 7 bucks an hour. Horrible! Anyway, I have heard working at a hotel is the worst customer service job out there.
"I could spot a Karen with her huge louis v. bag and giant diamond on her ring finger a mile away and knew she would cause trouble" this!
I never worked IN a hotel, but sometimes we have to work with the marketing team of certain hotels in other cities/countries, in occasion like this, we usually stay in the hotel, in one of the times, there was this rich lady flirting with a very young dude, she tough me and my coworker were one of the staffs , and started saying we were staring at her, and how easily she can buy us, and how we're nothing but animals created to serve people like her, i was beyond disgusted .
I know some people who work in hotels, and some of what that guy said is 100% true, in "some" hotels, there is underground rooms/bar/, were all the real shit happens, r!pe, prostitution, pedophiles, necrophilia, murdering people, human/weapon/drug trafficking meetings... etc
The clients of such hotels are mostly super wealthy ass people, everything that happens there is recorded too, its really fucked up, what the guy said is just the tip of the iceberg.